How Peabody Kept Insurance Affordable for Small Businesses

Tuesday June 01, 2021

Tonya Davis, CISR |

During Covid Tonya Davis, Peabody Insurance’s Small Business Specialist, recognized an issue in her book of business. “These clients were being severely affected by COVID, and many of them lacked the resources that were available to larger accounts.” Tonya and Peabody Insurance jumped into action to assist customers in a number of ways.


First, Peabody Insurance identified the carriers that would be willing to delay billing. This suspended bills for a 3 month period and distributed the premium into the remaining policy period.


Peabody Insurance next worked with many customers to reduce premium by putting autos into storage, or decreasing sales and payrolls. All of this combined to produce significant savings for clients.


Finally, Peabody was able to inform clients about the resources available to them by the Small Business Association. Many of these clients were unaware they were eligible for COVID financial loans until they were directed to the SBA’s website.


“Keeping my small business accounts going was my whole goal” says Tonya Davis, Account Manager thinking back to COVID 2020. “I was happy to help provide the resources they needed”. Now that the crisis has passed, Peabody Insurance clients responded to a survey saying: “Peabody has always been there to explain things for me, adjust my policy thru this COVID situation, and keeping my policy up to dte and affordable… Thank You Tonya” Bruce P. Customer since 2019.